Web 2.0 offers a number of opportunities for hoteliers in sales and marketing process. It became apparent that the economy is having a significant impact on customers travel plans. Consumers are smarter in every facet of their buying behaviour and marketers need to do a lot to ensure that they meet all customers’ expectations and [...]

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The British Hotel Guest Survey 2008, researched and produced by BDRC, has been released. This annual survey focuses on the UK domestic hotel market both in the business and leisure sectors.
According to the survey, internet search engines remain the preferred information source for business and leisure travellers and internet bookings continue to rise. Likewise, 36% [...]

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As the battle for influencing and retaining consumer evolves, what does “loyalty” stand for hoteliers? Online travel agencies continue to innovate and create new services and tools that improve the travel experience. In order to become successful on the online space they understand that adding value to the trip booked through their sites in a [...]

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The Internet Advertising Bureau, UK based advertising trade organization, claims that the latest numbers and projections for the UK advertising industry continue to look very strong with an online spend of £2.8bn in 2007 and forecasts that online ad spending will reach £4bn during 2009.  The Internet Advertising Bureau reported last year a growth of [...]

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