Facebook on Tuesday debuted a step-by-step online guide aimed at helping small businesses use the social networking site.

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Groupon Getaways with Expedia will offer consumers deeply discounted travel deals from among the more than 135,000 hotels worldwide that work with Expedia. Expedia and Groupon plan to also include package deals, airline tickets, car rentals, cruises and destination activities.

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To improve your marketing efforts, good information about the market is necessary. Because surveys are relatively in-expensive and easily adaptable they seem to be a popular device for gathering information. But producing the most effective survey may not be so easy!
A survey steeped in science can be a powerful tool, yielding reliable and valid results. Yet a survey that ignores even the most basic principles that govern statistical analysis and measurement is nothing short of a waste of time…

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Over the last couple of days I’ve gotten a few direct message from people and businesses that just didn’t look right, with links attached. I obviously didn’t click on them for this reason however since then I notice a few more so let it might be help to make a posting on the matter.
This is [...]

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Despite perception to the contary Twitter is growing. New stats released show 50 million tweets a day from users.
New stats released yesterday by Twitter revealed that users now send out more than 50 million tweets per day. That means every second, 600 tweets fly through Twitter’s network. If you’ve ever followed a trending topic ex. [...]

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Is this Google’s entry into the social media foray? Google has just announced the launch of a new array of social networking-oriented features to its free Gmail email service. Called Google Buzz, the new features give users the ability to share photos, updates, websites, and news with friends and family. In addition to helping network with existing connections, the service can also offer suggestions for people users might be interested in following. The features are integrated directly into Gmail and require no installation or separate configuration.

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If you’re new to twitter, you may not know that there is a certain etiquette involved when conversing on the popular social networking platform. To some it may seem like common sense but for others, it may be worth investigating the dos and don’ts surrounding a particular platform.
Converse within these unwritten rules and you can’t go far wrong. Ignore them and you could end up damaging your online presence irreparably.

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I think this could be music to hoteliers ears, if it gathers ground! I don’t think anyone minds a review as long as it is fair and truthful. You work long and hard to ensure the best possible experience for your guest and when false reviews are posted it can often have detrimental effects on [...]

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A passenger on a flight notices his reading lamp is broken, so, using his mobile device, he complains on Twitter. Within minutes, the airline’s ground staff has dispatched a flight attendant to fix the problem and has alerted maintenance at the destination airport. Corporate communications has passed the Tweet onto the customer service department, which [...]

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