Both consumers and business buyers demand a local language. We found that non-English speaking or consumers with limited English proficiency are 4.8 times more likely to buy products offered and documented in their own languages.
In 2006 and 2008, my colleagues and I at Common Sense Advisory conducted two large-scale international surveys to understand language preference [...]

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The recession is taking a toll on travel industry loyalty marketing and rewards programs, according to Colloquy research on U.S. consumer attitudes and perceptions.
The travel-specific results indicate that customers are consolidating their spend with fewer hotels and fewer airlines as the travel-whenever-you-want-for-business “bubble” has burst, and consumers are no longer able to earn elite status [...]

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It seems we Canadians are cheapskates when it comes to travel. The qualifier “cheap” is a popular one to include in searches in all of the markets we monitor.
It seems we Canadians are cheapskates when it comes to travel. The qualifier “cheap” is a popular one to include in searches in all of the markets [...]

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Hotels are utilizing the social media channel of Twitter to reinforce their brand image and to communicate directly with their guests. While each hotel chain interacts differently with their following, here are the TOP TEN I think are doing the best job in providing customer service, building brand loyalty and engaging their followers with suite [...]

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In search, some people are great at getting lots of traffic, while yet another group of people are great at turning traffic into cash.
In search, some people are great at getting lots of traffic, while yet another group of people are great at turning traffic into cash. It is a rare talent to be good [...]

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